To browse or not to browse that is the question?
Just browsing – we’ve all said it! and that’s exactly just what we want – how can we buy if we cannot browse?
Then the shop owner (alias stalker) appears with ‘Can I help you?’ and faster than the speed of light hey presto you’re off! Leaving the business owner to clear up the dust marks on the floor. This is one of the most common frustrations with retailers – how to keep the browsers in ther business – long enough to browse, feel comfortable and hopefully make a purchase!
Try (smile…….) ’Hello welcome have you been here before? For your information we have just re arranged our stock and you will find xyz here and xzy here …….feel free to browse around’
It’s worth a try, and you may find you don’t need to sweep the floor again.